What do you enjoy about working for Four Seasons Health Care Group?

I don’t think I can pinpoint just one aspect as there are many things I enjoy about working for the Group, namely the team that I am a part of. I would say in my career this is the team I’ve enjoyed working within the most! Everyone lives the values of the organisation and they’re really easy to get on with! We have some great characters within the HR team and we all contribute towards making us effective in what we do.

It doesn’t stop there though! Given my role, I have daily interactions with all many other teams including our Operations team and other functional support teams, and everyone I have come across is really nice and happy to help!

What do you enjoy most about your role?

I work closely with the Operations team who deal with day-to-day matters within the care homes, and within my role, I can have some form of impact on the care that is delivered to our residents. When I go into the homes and see their smiles, that is what I enjoy most about my role, you cannot put a price on that!

How would you describe the culture?

I would say it’s a positive culture! Ultimately, everyone’s goal is the same, to ensure our residents are receiving the best possible standard of care.

There are challenges to the role however when you have a great team around you and a manager who supports you in whichever way they can, it creates a belief that you can overcome the challenges that may come your way.

Do you feel supported?

Absolutely, YES! Not only supported in terms of any questions I may have, but there has been support with my career too. I started within the HR team as a HR Advisor. I was exposed to a lot of learning and developing opportunities and I was supported throughout. This enabled me to grow within my role, build up my confidence in what I do, which then helped me progress into a HR Business Partner role. My line manager and wider HR team have helped me achieve this.

What does a typical day look like for you?

I don’t think in the world of HR there is a typical day as anything can happen at any time which is one of the reasons why I enjoy my job. Of course there are certain tasks/reports that I need to do on a weekly or monthly basis, but I may get a query from a manager at any given point due to something arising and that’s when I would advise them on what needs to be done and coach them through the process.

Have you received any training and progression opportunities?

Yes, I’ve progressed from a HR Advisor into a HR Business Partner role and this happened through gaining exposure in different components of HR such as TUPE’s, dealing with conduct or capability issues. I’ve gone into care homes and conducted HR clinics, developed action plans and liaised with the Regional Managers to address any concerning issues. Through my development, there has been plenty of support from my line manager.

Throughout my time with the Group, I have partaken in HR training days, completed Excel courses and my manager is extremely supportive of me attending any training sessions that may be beneficial to me.

What rewards and benefits do you get working here?

Finally, as mentioned before - our residents. I believe this is the greatest benefit of working here! Knowing that you are playing a part in delivering the best possible standard of care to our residents is very rewarding.

Describe working here, in one word.