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Tell us about your role and why you enjoy working at Four Seasons Health Care Group

In my role, I support our care homes in the North East and Scotland to attract residents into our lovely homes. I also liaise with Health Care Professionals.

I enjoy visiting our homes, engaging with residents and I love listening to their stories or just holding their hand when they reach out for mine. Sometimes I’m lucky enough to be in our homes when they have live singers entertaining residents and seeing the joy on their faces is so lovely.

What do you enjoy most about your role?

Often, when a person needs to move into a care home, whether it be on a permanent or short-term basis, it can be upsetting to the family and even for the resident themselves. But when I see the positive impact living with us has had on the individual, it makes me so proud.

The positive reviews relatives leave us on carehome.co.uk and Google really make me smile. I also enjoy working with Home Mangers to ensure our homes are welcoming and homely, ensuring we are the care home of choice.

How would you describe the Group’s culture?

Caring! The teams in our homes live and breathe not only physically caring for our residents but caring about their wellbeing as well as for each other. This resonates across the whole Group.

Do you have any advice for those considering a career in care?

If you want to make a difference and enrich lives, then do it! A career in care is for you!

Describe your job in one word.

Insightful.