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What do you enjoy about working for Four Seasons Health Care Group?

I enjoy the variety of personalities within the team and of the residents who I support on a daily basis. Every day has its pros and cons but there is never a dull moment. I find it rewarding when residents and the team are able to laugh and smile together especially during this last year.

What do you enjoy about being a Senior Care Assistant?

Working alongside residents and their families to keep links close and also to open up links to the community. I work closely with team members and other professionals to do the best for our residents.

How would you describe the culture?

I would describe the culture as a community feel – we try our best in making our residents feel they are in a home away from home. We build care around each individual resident on their preference, wishes and needs, and try not to be as clinical as care homes can be perceived to be.  We believe in growth, respect, creativity, and family.

What does a typical day look like for you?

A typical day can be very busy and unpredictable but I get a sense of contentment knowing I completed my tasks and our residents are happy. I feel good knowing I did everything I could.

What excites you about working here?

There is never a dull moment and no two days are ever the same. We are offered continuous development opportunities and I like the feeling of being part of a family that working at Four Seasons Health Care Group provides. A senior care role can be stressful but also rewarding. I like to think that I have been able to make a positive difference.

What did you do prior to joining Four Seasons Health Care Group?

I worked at Acceptcare in Consett supporting individuals with a variety of disabilities from physical to mental health and challenging behaviours. I was there for 5 years, then moved to residential care where, in 2016, I joined Four Seasons Health Care Group. I chose to join Brockwell Court Care Home, as I wanted a new challenge but also it makes me the 3rd generation to work at Brockwell Court. My Gran and Mam both worked at the home and I used to go to the home after school or during the holidays when I was younger. I loved going into the home and I was able to help with the tea trolley, activities, some of the fairs. I actually developed a great connection with one of the residents who used to help me with my reading and homework.

How do you want to progress and grow?

With training I can progress to Care Home Assistant Practitioner, Deputy Manager or possibly a Manager. There are also other roles, such as Manual Handling Trainer, Fire Warden, Infection Control, etc.

Does your work give you a sense of pride – why is that?

I feel most proud when myself and the team work with support residents who come into our care to improve their health, confidence or mobility to gain back more independence. It feels great to help provide them with the feeling of satisfaction and achievement.

Tell us about the rewards and benefits? What rewards and benefits do you get working here?

The rewards and benefits I have received from working here have been more on personal level. I have grown emotionally, have gained more self-esteem and I am a more positive person.

Describe working here, in one word.

Progressive.

Why would someone want to work here?

To be part of a growing team. To develop your confidence and be part of something special by supporting residents. A sense of pride that you are giving back.